Terms of Service

Terms and conditions for using our educational technology services

Last updated: December 2024

1. Acceptance of Terms

By accessing and using Edu Infra's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services. These terms apply to all users, including students, educational institutions, and visitors.

2. Services Description

Edu Infra provides educational technology services including:

  • • Final year project development and consultation
  • • Web development services (MERN, MEAN, Django, Laravel)
  • • Mobile application development (React Native, Flutter)
  • • Data science and machine learning projects
  • • Game development services
  • • Technical documentation and support
  • • Code review and mentoring services

3. User Responsibilities

3.1 Account Information

  • • Provide accurate and complete information
  • • Maintain the confidentiality of your account details
  • • Notify us immediately of any unauthorized use
  • • Update your information when necessary

3.2 Academic Integrity

  • • Use our services as learning tools and references
  • • Ensure compliance with your institution's academic policies
  • • Properly attribute and cite any assistance received
  • • Take responsibility for your academic submissions

4. Project Development Terms

4.1 Project Scope and Requirements

  • • Detailed project requirements must be provided upfront
  • • Changes to project scope may incur additional charges
  • • Timeline estimates are based on provided requirements
  • • Complex requirements may extend delivery timelines

4.2 Delivery and Quality Assurance

  • • All deliverables include source code and documentation
  • • Projects undergo thorough testing before delivery
  • • We provide installation and setup instructions
  • • Minor bug fixes are included for 30 days post-delivery

5. Payment Terms

5.1 Pricing and Payments

  • • All prices are quoted in Indian Rupees (INR)
  • • 50% advance payment required to start the project
  • • Remaining payment due upon project completion
  • • Payment methods: Bank transfer, UPI, or digital wallets

5.2 Late Payments and Cancellations

  • • Late payments may result in project suspension
  • • Cancellation fees may apply after work has commenced
  • • Refunds are subject to our Refund Policy
  • • Unpaid invoices may be subject to collection efforts

6. Intellectual Property Rights

6.1 Client Ownership

Upon full payment, clients receive complete ownership of the custom-developed project code, excluding any third-party libraries or frameworks used.

6.2 Our Rights

  • • We retain rights to our development methodologies and tools
  • • We may use project concepts for portfolio and marketing purposes
  • • We reserve the right to refuse projects that infringe on others' rights
  • • We maintain ownership of our proprietary frameworks and templates

7. Prohibited Uses

You may not use our services for:

  • • Any unlawful purpose or to solicit unlawful activities
  • • Projects that violate intellectual property rights
  • • Harassment, abuse, or discrimination of any kind
  • • Creating malware, viruses, or harmful software
  • • Circumventing security measures or accessing unauthorized systems
  • • Transmitting spam, chain letters, or unsolicited communications
  • • Impersonating any person or entity

8. Disclaimers and Limitations

8.1 Service Availability

While we strive to provide uninterrupted service, we do not guarantee 100% uptime. Services may be temporarily unavailable due to maintenance, updates, or technical issues.

8.2 Academic Compliance

We are not responsible for ensuring compliance with your institution's specific academic policies. It is your responsibility to use our services in accordance with your educational institution's guidelines.

9. Support and Warranty

9.1 Technical Support

  • • Free support for 30 days after project delivery
  • • Support includes bug fixes and minor clarifications
  • • Response time: Within 24 hours on business days
  • • Extended support available for additional fees

9.2 Warranty Limitations

Our warranty covers functional bugs in the delivered code but does not extend to issues arising from modifications, third-party integrations, or changes in external dependencies after delivery.

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. We implement appropriate security measures to protect your data and project information.

11. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for:

  • • Breach of these Terms of Service
  • • Fraudulent or illegal activities
  • • Non-payment of fees
  • • Misuse of our services or platform
  • • At our sole discretion for business reasons

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We recommend reviewing these terms periodically.

13. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in India.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: eduinfra.contact@gmail.com

WhatsApp: +91 8408088454

Business Hours: 9:00 AM - 8:00 PM IST

Response Time: Within 24 hours