Privacy Policy

How we protect and handle your personal information

Last updated: December 2024

1. Introduction

At Edu Infra, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational technology services, including final year project development and related consultations.

2. Information We Collect

2.1 Personal Information

  • • Full name and contact information (email, phone number)
  • • College/University details and academic information
  • • Project requirements and technical specifications
  • • Payment information (processed securely through third-party providers)
  • • Communication history and support interactions

2.2 Technical Information

  • • Device information and browser type
  • • IP address and location data
  • • Website usage patterns and analytics
  • • Cookies and similar tracking technologies

3. How We Use Your Information

  • • To provide and deliver educational technology services
  • • To process project requests and generate quotes
  • • To communicate about project progress and support
  • • To process payments and maintain transaction records
  • • To improve our services and user experience
  • • To send important updates and service notifications
  • • To comply with legal obligations and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • • With your explicit consent
  • • To trusted service providers who assist in project delivery
  • • When required by law or legal process
  • • To protect our rights, property, or safety
  • • In connection with a business transfer or merger

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • • Encrypted data transmission (SSL/TLS)
  • • Secure database storage with access controls
  • • Regular security audits and updates
  • • Employee training on data protection
  • • Limited access to personal information on a need-to-know basis

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related data is typically retained for 3 years after project completion for support and warranty purposes.

7. Your Rights

You have the following rights regarding your personal information:

  • • Access: Request a copy of your personal data
  • • Correction: Update or correct inaccurate information
  • • Deletion: Request deletion of your personal data
  • • Portability: Request transfer of your data
  • • Objection: Object to certain processing activities
  • • Withdrawal: Withdraw consent for data processing

8. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences, though some features may not function properly with cookies disabled.

9. Third-Party Services

Our website may contain links to third-party services (such as WhatsApp, payment processors, or social media). These services have their own privacy policies, and we are not responsible for their privacy practices. We encourage you to review their policies before providing any personal information.

10. Children's Privacy

Our services are intended for college students (18+ years) working on final year projects. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a minor, please contact us immediately.

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or website notifications. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: eduinfra.contact@gmail.com

WhatsApp: +91 8408088454

Response Time: Within 24 hours